The 2015 holiday season was all over the map, but at the end of the day, they spent well, to the tune of a 7.9 percent gain over last year, according to MasterCard SpendingPulse. That number exceeded pre-holiday predictions of […]
The holiday season is already upon us, but are consumers spending? That’s the question at the heart of our two-part 2015 Holidays Webinar. Join Sarah Quinlan, SVP of Market Insights for MasterCard Advisors, as she dives into holiday spending trends. […]
It isn’t only consumer product goods companies targeted at the middle class that fared poorly in 2014. Regardless of what the confidence readings or the employment indicators say, shoppers around the world have exercised restraint for a number of years […]
What’s happening in the tumultuous youth market? The way youth retailers are faring reflects the typically fickle trend-sensitive nature of this market. Based on recent earnings reports, I think Aeropostale could derail this year. While their international opportunity is real […]
Now that Santa’s back home, trying to figure out how to get rid of his leftover inventory, with the new year well under way, it’s time for a reality check on what the retail landscape is going to look like […]
Changing Pillars of Luxe The luxury industry is steeped in heritage that is paramount to brand positioning, so it’s no surprise that it lacks the flexibility required of 21st century companies. Luxury brands are being pulled into the digital age […]
A.T. Kearney is pleased to announce its annual Digital Business Forum taking place in New York City this November. The Digital Business Forum is a unique opportunity for senior business leaders and innovators to engage in dialogue and debate on […]
“One day, we will eventually see Amazon.com in the physical world, either with stores or kiosks,” I wrote that in my book Amazon.com: Get Big Fast in 2000. At the time, that proposition sounded crazy. I wrote, “But stranger things […]
In 2019, bookstores’ revenues were a shade above what they were 25 years ago, only $10.6 billion, falling from a high of $17.2 billion in 2007, according to the Census data. Amazon doesn’t report its book sales, but Statista puts […]
There should be a Master\’s degree in customer engagement (MCE) obtainable from Harvard or any of the other top-tiered universities. It should be as revered and valued as an MBA, including comparable compensation. And every retail associate or associate wannabe, […]
